Returns & Exchanges

Return

All products can be shipped within the United States only.

Returns

Think Hemp Chicks accept returns on unused items within 14 days of delivery.  All products must be unused for store credit or exchange.

 

*We do not exchange promotion items, discount codes, sales clearance.  All sales are final.

 

Return Shipping Fee is the responsibility of the customer.

-All returns must have an RMA Number to be sent back.

 

If an Item is broken upon arrival

Think Hemp Chicks takes pride in making sure all our items are properly packaged.

 

If an item is broken, incorrect or a miss labeled product. Please file a claim within 3 days of delivery.

  • You must provide 2-3 clear photo of the damaged item and of the packaging.
  • Think Hemp Chicks will replace broken items at no additional cost.

We will provide a prepaid shipping label if in the event that we may request the product to be sent back.

 

Broken Items during use

In the event, an item breaks after you use it, we will give you a 10% discount code for a replacement.

 

How long do refunds take?

Once we have received the item, We will issue a refund within 72 hours. Please allow 3 – 7 business days for bank processing